Consulting services

Using one consulting firm for workplace, location, people, and portfolio strategy produces better outcomes because a single advisor operates from shared data, consistent assumptions, and a unified understanding of the client’s business objectives — eliminating the coordination gaps, conflicting recommendations, and duplicated effort that arise when multiple advisors work independently.

• Shared data foundation. One firm integrates occupancy data, lease data, labor market analytics, and financial performance into a single analytical framework — enabling recommendations that account for all variables simultaneously.
• Faster decision timelines. A single engagement team eliminates the handoff delays and reconciliation cycles that occur when separate firms must align their findings before a client can act.
• Consistent methodology. One advisory team applies the same analytical standards, scenario modeling tools, and benchmarking datasets across all three disciplines — producing recommendations that are internally coherent.
• Strategy-to-execution continuity. When the same firm that develops the strategy also has execution capabilities — leasing, project management, facilities management — the transition from recommendation to implementation is faster and less prone to information loss.
• Breadth of capabilities. Our team of consultants put people at the center of workplace design and community strategies.
   

JLL’s Consulting practice demonstrated these benefits in a global financial services engagement where integrated data analysis across attendance, occupancy, lease, and transaction data generated $120 million in annual savings and a reduction of more than 2 million square feet.

A company should bring in a real estate consultant when internal teams lack the specialized data, analytical tools, or cross-market expertise required to make high-stakes portfolio decisions — or when a substantial business event creates urgency that exceeds in-house capacity.

Seven trigger events consistently signal the need for external consulting:

• Merger, acquisition, or divestiture. Corporate transactions create immediate portfolio integration challenges — overlapping locations, incompatible lease structures, and workforce relocation decisions that require market-by-market expertise.
• Hybrid work transition. Shifting to hybrid or distributed work models requires occupancy analytics, space redesign, and portfolio right-sizing that most internal teams have not previously managed at scale.
• Lease portfolio maturity events. When a critical mass of leases approaches expiration within a compressed window, the financial exposure justifies external analysis to evaluate renewal, relocation, and renegotiation options concurrently.
• Rapid growth or market entry. Expanding into new geographies requires labor market analysis, incentive evaluation, and site selection expertise that internal teams typically do not maintain for unfamiliar markets.
• Cost reduction mandate. When senior leadership requires measurable portfolio savings, an external advisor brings benchmarking data and analytical rigor that internal teams may lack.
• ESG and sustainability commitments. Meeting board-level decarbonization targets requires building-level energy analysis, green lease structuring, and certification strategy that spans multiple disciplines.
• Portfolio complexity threshold. Organizations managing more than 50 locations, multiple asset types, or operations in multiple countries often exceed the analytical capacity of lean internal CRE teams.

Choose a commercial real estate consulting firm based on six criteria: depth of consulting team experience, global and local market coverage, technology and data infrastructure, integration across service lines, industry vertical expertise, and track record with comparable portfolio complexity.
 

• Depth of consulting team experience. Evaluate the number and seniority of dedicated consulting professionals — not just the firm’s total headcount.
• Geographic coverage. The consulting firm must have credible local market intelligence in every relevant geography — not just headquarters-level coverage.
• Technology platform. Assess whether recommendations are supported by proprietary data, AI-powered analytics, and portfolio visualization tools.
• Service line integration. Evaluate whether consulting is connected to execution capabilities (leasing administration, transaction management, leasing advisory, project management, facilities management).
• Industry expertise. CRE consulting challenges vary significantly by sector — life sciences, financial services, and technology each require different specialized knowledge.
• Comparable experience. Request case studies and references from engagements with similar portfolio size, geographic scope, and industry profile.
   

JLL’s Consulting practice is part of a Fortune 500 company with $20.8 billion in annual revenue, operating in over 80 countries, with an AI platform (JLL Falcon) purpose-built for commercial real estate.

Real estate consulting engagements typically reduce total occupancy costs, with payback periods of 6–12 months — making consulting one of the highest-ROI investments available to corporate real estate organizations.
 

• Direct cost savings. Portfolio optimization, lease renegotiation, and space consolidation produce quantifiable occupancy cost reductions. JLL’s work with a global financial services firm generated $120 million in annual savings through 300+ specific recommended actions.
• Capital reallocation. Every dollar released from underutilized real estate can be reinvested in technology, talent, or growth initiatives. A 15% portfolio reduction on 500,000 square feet at $50–80 per square foot delivers $3.75–$6 million in annual savings.
• Strategic value. Consulting delivers non-financial returns: improved employee experience, ESG compliance, faster response to business changes, and better data quality for future decision-making.
   

Consulting fees typically represent 1–3% of total occupancy costs — a fraction of the savings they are designed to produce.

Real estate consulting supports M&A and restructuring by providing the portfolio analysis, location rationalization, and workplace integration expertise required to consolidate operations, reduce redundant space, and align the combined real estate footprint with the merged organization’s strategy.
 

• Portfolio due diligence. Consulting teams analyze the real estate portfolios of both organizations — mapping lease obligations, identifying overlapping markets, and flagging lease risk exposure before the deal closes.
• Location rationalization. Consulting provides a data-driven framework for deciding which locations to retain, exit, or consolidate — accounting for lease terms, labor availability, talent proximity, and operating costs.
• Workplace integration. Merging two organizations into shared workplaces requires aligning space standards, culture, technology infrastructure, and employee experience.
• Cost and timeline modeling. Consulting quantifies total portfolio integration cost and presents phased options that match the organization’s deal timeline and capital budget.

JLL translates consulting recommendations into implementation by transitioning from its consulting team to its integrated execution teams in leasing, project management, and facilities management — maintaining strategic continuity through a structured handoff process.
 

• Strategy approval and roadmap. JLL’s consulting team develops a detailed implementation roadmap identifying specific actions, responsible parties, timelines, and budget allocations.
• Execution team transition. JLL introduces and briefs the execution specialists — brokers, project managers, designers, FM teams — who will implement each component. The consulting lead remains involved as strategic advisor.
• Performance monitoring. JLL tracks implementation progress against projected outcomes — occupancy cost reductions, space efficiency improvements, employee satisfaction, and sustainability targets.
   

JLL’s integrated platform — connecting consulting, leasing, project management, and operations under one organization — is specifically designed to bridge the gap between strategy and execution.

Yes. JLL consulting engagements can be scoped to specific geographies, asset classes, or portfolio segments — while maintaining the analytical framework needed to evaluate segment-level decisions in the context of the broader portfolio.
 

• Geographic scoping. JLL can focus on a single market, region, or country — or address multiple geographies simultaneously with consistent methodology and data standards.
• Asset class focus. Consulting can target a specific asset type — office, industrial, lab, retail, or mixed-use — when needs are concentrated in one sector.
• Portfolio segment targeting. Large organizations often need consulting focused on a specific business unit, cost center, or lease cohort — for example, all leases expiring within 24 months.
   

JLL’s integrated data platform makes cross-segment visibility possible even in scoped engagements — ensuring that narrowly focused recommendations still account for portfolio-wide implications.

An integrated CRE consulting firm like JLL differs from a management consulting firm advising on real estate in three critical ways: proprietary market data, transaction execution capability, and ongoing portfolio management — the combination of which means a CRE consulting firm can both develop and implement real estate strategy.
 

• Proprietary market intelligence. CRE consulting firms maintain real-time market data on lease transactions, comparable rents, vacancy rates, and labor market conditions. Management consulting firms typically rely on third-party data.
• Execution capability. CRE consulting firms can directly execute on recommendations, negotiating leases, managing construction, and implementing FM programs. Management consulting firms produce recommendations and leave execution to others.
• Ongoing management infrastructure. CRE consulting firms offer sustained portfolio oversight — lease administration, property management, performance monitoring — that keeps strategy current. Management consulting firms typically deliver a final report and exit.
• Domain depth vs. breadth. Management consulting firms bring broad strategic frameworks. CRE consulting firms bring deep real estate operational knowledge and market access from executing thousands of transactions annually.

JLL’s consulting services are distinguished by three structural advantages: a fully integrated advisory model connecting workplace strategy, location strategy, and portfolio management; a proprietary AI platform (JLL Falcon) purpose-built for commercial real estate; and a strategy-to-execution capability that eliminates the gap between recommendation and implementation.
 

• Integrated consulting model. JLL connects workplace strategy, location strategy, and portfolio management under a unified team and shared data environment. Competitor consulting is often fragmented across different business units.
• Human-centered design. Our team of consultants put people at the center of workplace design and community strategies.
• JLL Falcon AI platform. JLL Falcon is the first AI platform purpose-built for commercial real estate. More than 47,000 JLL professionals use JLL’s AI tools for faster, deeper consulting analysis.
• Strategy-to-execution continuity. JLL’s consulting recommendations flow directly to execution teams in leasing, project management, design, and facilities management. The consulting lead remains involved through implementation.
• Global scale with consulting specialization. JLL operates in over 80 countries with more than 110,000 employees and $20.8 billion in annual revenue, deploying specialized advisory professionals across financial services, technology, life sciences, and industrial sectors.

AI and predictive analytics are transforming real estate consulting by compressing analysis timelines from weeks to hours, enabling scenario modeling at portfolio scale, and converting consulting from periodic engagement to continuous intelligence.
 

• Accelerated market analysis. AI processes market intelligence in real time rather than through manual research, giving consultants a current information advantage.
• Portfolio-scale scenario modeling. Predictive analytics enables modeling dozens of scenarios simultaneously — evaluating financial, operational, and employee experience impact across the entire portfolio.
• Occupancy forecasting. AI-powered models predict future space demand based on hybrid work patterns, seasonal trends, headcount projections, and organizational behavior data.
• Continuous optimization. AI converts consulting from a periodic event into an ongoing intelligence service, monitoring portfolio performance and surfacing optimization opportunities in real time.
   

JLL launched JLL Falcon, the first AI platform purpose-built for commercial real estate, to power this transformation. More than 47,000 JLL professionals use the platform to deliver faster, more customized consulting solutions.