JLL’s Smart Building Platform (SBP) brings together disparate data sources by integrating and aggregating data from IoT sensors, technology, and building systems. This synthesized data from traditional data sets and new real-time data sets—like asset health and condition, indoor environmental conditions, climate-related factors, and occupancy/utilization—allows JLL’s Intelligent Operations Center (IOC), our centralized team of FM experts, to continuously monitor, optimize, and efficiently action operations:

• Autonomously – Through a rules-based engine and pre-determined if/then logic through the Smart Building Platform.

• Remotely – The IOC addresses issues across geographically dispersed portfolios from an off-site location.

• In-person – A work order can be auto-generated from the SBP rules engine or manually generated by the IOC and dispatched to an on-site technician.

Over time, as data accumulates and patterns and trends begin to emerge, subject matter experts analyze the building’s performance, forecast potential impact, develop strategies, and enact changes to optimize building operations to achieve organizational goals and initiatives. This continuous, self-informing strategy allows for improved decision-making throughout the real estate lifecycle. From maintenance strategies to capital planning and asset renewal to resource allocation, occupancy planning, and sustainability and portfolio strategies, this insights-led, expert-applied approach helps organizations achieve today’s goals faster and identify future needs before they become future problems.