Wayer: We’re seeing digital transformation in every aspect of FM, from smart building and FM management systems to mobile apps and digital whiteboards. New workplace and FM technologies are emerging every day to improve the human experience, streamline FM operations and support data-driven decision-making.

For example, some FM teams are adopting workplace mobile apps that streamline everyday tasks that interfere with productivity, like booking a meeting room. They’re using the IoT and artificial intelligence-driven analytics to optimize occupancy and improve the employee experience, tracking data from sensors and other sources to understand workspace usage and preferences.

Behind the scenes, automation is streamlining the daily work of FM. For example, an FM professional today can use a cloud-based mobile app to automate workflow, procure vetted vendors, track repairs, manage budgets and more. JLL is using smart building management platforms, artificial intelligence, data and analytics to reduce our clients’ building operating costs while enhancing employee wellbeing through responsive temperature and light controls, and improved indoor air quality.

Technology sensors are an additional layer of technological innovation. With the right implementation, sensors can detect potential issues with key critical equipment such as vibration, temperature fluctuations and pressure irregularities.