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User experience has long been a focus for retailers and hospitality companies. Why should other CRE decision-makers pay attention to what consumer research is telling us?
How do you see investors and developers approaching experience in new developments?
JLL's research shows 74% of consumers expect cities to offer new experiences and more than two thirds will pay premiums for high-quality environments. How is this reshaping CRE decision-making?
The research shows growing concern for environmental and social sustainability. How should occupiers and developers incorporate this finding into CRE strategies?
Intriguingly, the majority of respondents seek digital detox spaces while also embracing AI infrastructure. How do you navigate this apparent contradiction?
What's the most important shift CRE leaders should make in the next 12 months?
Dig deeper: Explore the data to start creating your experience strategy
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