JLL names Ashley Metcalf new Lease Administration lead for Leasing Advisory

CHICAGO, May 5, 2025 – JLL announced today that it has hired Ashley Metcalf as the Lease Administration Lead for Leasing Advisory to oversee the management, leadership and support of all new business initiatives, solution development and operational functions within the global Lease Administration service line tailored for JLL Lease Advisory clients.

Part of JLL’s suite of Portfolio Services within Real Estate Management Services (REMS), the Lease Administration platform meets a wide range of client needs, from basic lease abstraction and tracking critical dates to comprehensive financial management of landlord invoices and reconciliation audits – all of which are to support driving savings for clients through the management of real estate portfolio data. Metcalf is responsible for crafting Leasing Advisory's strategic vison and supporting operational plans, including innovative and efficient methods in advancing the Lease Administration platform and initiatives.

“Ashley is a dynamic leader whose expertise will be instrumental in navigating the complex challenges and opportunities that lie ahead in our rapidly changing industry,” said Brett Abrams, JLL Global Head of Lease Administration. “The future of lease administration is at a critical intersection of technology, strategic decision-making and operational efficiency. The most powerful tool we have is to provide insight from data we manage. Ashley will be key in helping us do just that.”

Metcalf brings more than 18 years of experience in corporate real estate to the role and is a recognized leader in providing lease administration solutions, driving innovative service strategies and ensuring seamless delivery for clients. She’s held a variety of leadership and managerial roles with Cushman & Wakefield and The Staenberg Group prior to joining JLL. She was also a lease analyst at THF Realty.

Based in St. Louis, Metcalf reports to Abrams and will partner with him and hundreds of other JLL specialists across the globe to pursue and secure new lease administration business opportunities.

“JLL’s Lease Administration platform is more than just a tool – it’s the delivery of expert service by commercial real estate professionals who align with our clients’ strategic goals to deliver meaningful data that drives informed, business-forward decisions,” Metcalf said. “I'm thrilled to be a part of JLL and look forward to leading our clients to make strategic real estate decisions that enhance their core business operations through our in-depth expertise and portfolio-wide data access.”  

JLL Real Estate Management Services (REMS) partners with leading organizations across industry sectors, creating environments that achieve a more human-centric, resilient and responsible approach to shaping a better world of work. With more than 87,000 local and global specialists, the team enables the world of work, serving occupiers and investors of real estate. We improve workplace experiences, drive efficient operations and help our clients achieve their sustainability goals. We provide integrated services, including Workplace Management, Project Management, Property Management and Portfolio Services. Through technology enabled solutions, REMS creates and manages safe and inspiring spaces around the world for people to collaborate, innovate and drive meaningful change anywhere that work is performed. REMS manages over 5 billion square feet of real estate and has averted more than 120 million metric tons of CO2e by advising clients on renewable energy projects. For more information https://www.jll.com/en-us/services/operations-management. 

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