Post-pandemic, it’s apparent that office workers can manage many of their tasks from virtually anywhere. The “hub-and-spoke model” evolved, with the office becoming a hub of collaboration, while the home and other third places became spokes. Companies planned to invest heavily in the “new office,” bringing in more conference rooms and technology to blend in-person and remote workers.

“While everyone is operating in a period of cost pressures, corporations are very much scrutinizing their real estate strategies,” Schiada adds. “Expansions have slowed down significantly. Now companies are looking at optimizing their existing space and making it a better fit for however they choose to use it.”

However, Schiada reports that there is still a level of catching up needed when it comes to technology advancements.

One main area that companies haven’t addressed yet is capturing the right metrics. JLL’s Technology and Innovation in the Hybrid Age report looks at 15 different types required for a fully functioning hybrid office. Researchers found that most companies had only implemented about four of them, due to concerns about cost and a lack of confidence in what technologies would be the most effective.

JLL’s Future of Work survey also shares that only 13% of the companies surveyed placed themselves in an advanced perspective when it came to their tech journey.