Global Occupancy Planning Benchmark Report 2025

As organizations navigate growing workplace complexities, the need for data-driven insights has never been more critical. JLL’s Global Occupancy Planning Benchmark Report 2025—now in its tenth year—reveals how top organizations are optimizing their portfolios, shifting attendance expectations while enhancing employee experience, and investing in new occupancy tracking technologies to support hybrid work.

Based on data from ninety-nine global organizations representing more than 745 million square feet of commercial real estate, this year's report reveals that portfolio optimization has emerged as the top priority for corporate real estate (CRE) leaders, overtaking cost reduction as organizations refine their approach to physical space.

Another key finding demonstrates the growing importance of utilization data, which has remained the most valued space metric tracked by organizations for the third consecutive year. However, while 74% of organizations now collect utilization data, only 7% rate their data capabilities as excellent, revealing a significant gap between organizations' data objectives and their collection and analysis abilities.

And while utilization rates have improved across all regions, they still fall significantly short of global targets, highlighting the need for sophisticated integration platforms that connect utilization metrics with space attributes and employee feedback to drive more dynamic hybrid work planning. 

Additionally, organizations are shifting toward more structured hybrid models, with fixed in-office day requirements increasing, and fully flexible approaches notably declining. Governance structures have matured, as most organizations now have defined hybrid policies, though only 38% leverage change management programs—indicating a key area of opportunity. 

The report also highlights the evolution of technical spaces, changing space standards, and the critical role that both focus and collaboration areas play in creating magnetic workplaces.

JLL occupancy planning and management experts continue to partner with organizations to develop data-driven workplace strategies that balance real estate efficiency goals with human experience priorities. Our approach helps organizations close utilization gaps, optimize their real estate footprints, and create environments that enhance productivity, engagement, and wellbeing.

Download the Global Occupancy Planning Benchmark Report 2025 to learn how your organization compares—and gain actionable insights for navigating the next phase of your workplace transformation.