State leaders across the U.S. are reimagining how government real estate drives impact, efficiency and long-term value. In partnership with the National Association of State Chief Administrators (NASCA), JLL engaged leaders from 19 states to reveal how they are modernizing portfolios to operate smarter, leaner and ready for the future.
The Government Workplace Transformation report uncovers how states are using data, analytics and intelligent portfolio planning to reduce costs, elevate service delivery and create adaptable workplaces. By integrating technology, workforce strategy and asset optimization, governments are unlocking new levels of fiscal and operational resilience.
What you’ll learn
- 85% of states operate under two- to three-day hybrid models, making hybrid the new standard for state government work.
- States report significant space and cost efficiency gains through right-sizing portfolios and reallocating space for collaboration.
- The research highlights an opportunity to integrate AI for real-time portfolio decision-making, helping states achieve 20–30% efficiency gains through predictive analytics.
- Learn how Utah, Nebraska and Massachusetts are using portfolio modeling and hybrid master plans to modernize space and save millions of dollars annually.
- Explore how AI-enabled data insights are helping leaders balance cost, productivity and workforce well-being.
This report provides a clear roadmap for making real estate portfolios more agile, intelligent and fiscally responsible, from space optimization to sustainability leadership.
Key focus areas
Hybrid Work Has Arrived: The "move to the middle" hybrid model now defines how most state agencies operate, balancing in-person collaboration with digital flexibility.
Technology as the Missing Link: States excel at virtual collaboration but need to strengthen space analytics, occupancy tracking and integrated portfolio management technology.
AI as the Next Frontier: Artificial intelligence is transforming real estate decision-making by predicting usage patterns and identifying savings opportunities.
Demographic Transition: Retirements are reshaping state workforces. Data analytics and virtual mentorship are essential to sustain leadership and institutional knowledge.
Lead the shift to smarter government portfolios
The most forward-thinking states are transforming real estate management into a strategic advantage. Discover how data and AI are redefining efficiency and how your organization can take the next step toward a future-fit, cost-saving portfolio.