Here are six benefits, below:
1.Reduces and controls operating costs
The global economic impact of Covid-19 has left many corporate occupiers looking for ways to control and reduce costs, turning to outsourcing for the first time (first generation outsourcing). IFM helps to pinpoint where too much money is being spent, wasted, or not being properly managed.
“If a business is looking to cut costs, they really need to look at the procurement chain of their third-party contractors to see a tangible outcome,” Moore says. In first-generation IFM outsourcing, businesses should expect between 15 to 25 percent reduction on third-party spend.
3.Streamlines operational processes
Consolidating all facilities management activities under one umbrella or a single point of contact saves time, energy, and money. Conventional models are often slow, inefficient and costly. IFM leverages facility management software to improve the visibility of the entire operation, facilitate better management of teams, and improve decision-making.
4.Improves the employee workplace experience
While the workplace is being redefined, it still matters more than ever. A positive employee experience can be the difference between an engaged and productive company and a company facing even more disruption. “IFM is about understanding the functionality a business and its employees’ needs, then designing a workplace that supports that,” Moore says.
6. Reprioritises the core business
Less time managing day-to-day operations allows businesses to focus on their big-picture goals. With IFM, companies outsource their non-core operations, enabling them to focus on what they’re good at and what ultimately generates their revenue.
The bottom line
Being a mature outsourced market, Australia finds itself at an interesting point in time. Healthy tension is arising due to businesses seeking the best-in-class model for providing workplace and real estate management.
“Some are experimenting with a disaggregated model or reverting to insourcing, which is creating healthy tension, but not necessarily yielding the right results over time,” says Moore. “Globally, we have seen this trend play out yet clients return to an integrated model because their property strategy and execution are just simply not linked.”