Resetting the retail (algo)rhythm

As shoppers tire of curated digital feeds, personalized recommendations and constant screen time, physical retail can offer something different.

Drawing on research from more than 1,100 U.S. consumers, this report explores why people are increasingly seeking discovery, sensory relief and human connection in physical spaces, and what retailers can do in response.

The report reveals three solutions for resetting the retail (Algo)Rhythm:
 

• Serendipitous discovery: Breaking out of the algorithm bubble
• Retail for regulation: Supporting connection and sensory needs
• Content-driven culture: Creating spaces that inspire social sharing