JLL Office Sentiment Survey 2026

How is the New Zealand office market really changing as hybrid work stabilises, AI becomes embedded, and cost pressures intensify?

The JLL NZ Office Sentiment Survey 2026 provides a timely snapshot of how workplace strategy and office demand are evolving across New Zealand. Conducted in late 2025 and early 2026, the survey captures insights from 225 respondents across occupiers, employees, investors, and property owners.

The results show a clear shift from experimentation to optimisation. Hybrid working has matured, the role of the office has sharpened, and technology is now central to how organisations think about space, productivity, and performance.

The report answers the questions shaping office decisions in 2026:

• Is hybrid work finally stable, or is flexibility tightening?

• What is the office really for now, and why does collaboration still matter most?

• Why do location and space quality determine which offices people choose to attend?

• How embedded is AI in day-to-day work, and what does this mean for productivity and space design?

• Are organisations optimising space, or simply cutting back?

• Where are landlord and occupier lease expectations diverging?

• How are rising operating costs reshaping sustainability and investment decisions?

   

Rather than focusing solely on reducing footprints, many organisations are seeking stronger performance from existing space through smarter design, technology integration, and operational efficiency.

This research is essential reading for occupiers, landlords, and investors looking to understand how today’s workplace trends will influence office demand, leasing strategies, design decisions, and long-term asset performance.