Today’s workplace extends beyond the office walls.

Employees in cities have long taken advantage of nearby gyms, outdoor spaces, shops, and restaurants. But now these amenities are becoming a mandatory part of new real estate developments, most notably in mixed-use projects that incorporate a variety of spaces.

“There’s been a clear shift in recent years from a traditional office setup towards holistic, experience-driven environments that cater to both work and employee well-being,” says Shweta Choudhari, Director, Research and Strategy, Work Dynamics, Asia Pacific, JLL.

This has fueled the “street-to-seat” trend, which focuses on providing a seamless end-to-end experience from public spaces to workplaces. As Choudhari notes, this trend is influencing integration of experience across real estate developments.

A prime example is insurance provider FWD’s Bangkok office, located in a mixed-use development within the Central Business District. Employees enjoy immediate access to amenities like supermarkets and restaurants, alongside a connected workspace that features sweeping views and a versatile social hub fostering interaction and collaboration.

Designing and curating these integrated experiences has become a core focus for both developers and occupiers.

"It not only enhances employee experience but also attracts talent, revitalizes urban centers, and boosts workplace attendance,” says Choudhari.

Employees, especially the younger generations, are demanding higher-quality experiences blending human-centric design with spaces fostering community and connection. Over 80% of millennials and Gen Zs surveyed by JLL believe cities must offer new experiences to remain relevant.
 

This necessitates a shift in how developers and occupiers approach future design for mixed-use developments, with the “street-to-seat” experience as a key consideration.