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Confident Asian businesswoman standing under skyscrapers in Shanghai, China

4. New investment and revenue opportunities

AI is increasingly being deployed to accelerate the pace of transactions and unlock detailed analytics of properties and markets for investors.

The ability of AI to scan data and find meaningful patterns at speed means it can offer valuable recommendations aligned with an investor's objectives, risk tolerance, and market conditions.

An example is JLL’s Capital Markets Quants platform powered by AI and machine learning. By analyzing data from over 1.25 million properties transacted globally in the past 20 years, the platform predicts real estate shifts and opportunities that support advisors in optimizing their clients’ portfolio strategies.

Co-working operators are also finding new revenue streams from AI. Data collected and analyzed by AI algorithms can help predict future space demand to optimize energy usage and plan space utilization more effectively, which potentially opens new doors for expansion.

5. Experience-driven design and space functions

The advancements in AI are transforming the workplace by enabling an improved human experience and a greater degree of personalization in the office environment.

For instance, in Microsoft’s Redmond headquarters, AI collects and analyzes the data gathered from sensors on employees’ behavior patterns to anticipate needs, and automatically adjusts environmental factors like temperature, lighting, and desk height based on individual preferences.

A recent study between JLL and neuroscience firm EMOTIV goes a step further by analyzing cognitive data to transform workspace design.

“What AI is able to do is to connect the cognitive data we collect from users with the physical data on usage patterns and human behavior before making sense of it and recommending better insights on how we can run offices,” says Ovidi.

With AI’s capabilities, Ovidi believes employees’ expectations for workspace personalization and experience will only soar.

“I believe the workplace should align with people’s experience of technology in their daily lives as personal, useful, and easy. And I believe AI can help meet that expectation,” he says.