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Loan servicing

As a leading third-party provider of loan servicing services for clients, JLL offers the most experienced professionals in the industry. Our coordinated approach as a unified team delivers a customised service through a single point-of-contact approach.

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Meeting your needs

Coordinated approach

Our loan servicing specialists offer a coordinated approach: one team, one unified message. We offer customised service with a single point-of-contact approach providing both borrower and lender clients with specialised service.

Full scope

We deliver across the entire range of commercial loan servicing for institutional, multifamily agency, and CMBS portfolios ranging from tax and insurance administration to resolution services.

Unrivaled experience

As a top-ranked servicer for Freddie Mac, Fannie Mae, HUD, CMBS and Life Insurance Companies, we’ve earned a reputation for exceptional customer service and unmatched real estate experience.

Explore similar offerings

Combine financial advisory services with unique knowledge and powerful technology to drive better outcomes.

Explore capital markets

Valuation

Value your real estate asset or portfolio, and identify market opportunities at every stage, from acquisition and accounting to financing and decision-making.

Debt advisory

Our experts navigate complex capital markets, offering tailored advice on debt structuring, lender negotiations and optimal financing strategies across various property types and market conditions.

Investing

Reach your real estate investing goals through our expertise, innovative solutions and global opportunities.

Distressed assets

We provide advisory services for loan valuations, collateral valuations, distressed real estate consulting and special assets. Our expertise supports all holders of CRE debt and lender-owned properties.

Agency/GSE lending and loan servicing are performed by JLL Real Estate Capital, LLC, a wholly owned indirect subsidiary of Jones Lang LaSalle Incorporated. Loans made or arranged in California are pursuant to a California Financing Law licence.

Contact us about loan servicing services

Unlock the power of our local expertise to transform your real estate challenges into strategic advantages, optimising your portfolio for enhanced value and performance.