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A holistic view of turnover costs
Communicating with the tenant
The property as a point of identification
Conclusion: Competitive advantage lies in strong tenant relationships
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Tenant Retention Costs Re-Letting Costs
Refurbishment & Modernization CHF 50'000.00
Vacancy Refurbishment CHF 34'375.00
Vacancy Re-Letting CHF 68'750.00
Marketing Expenses CHF 35'000.00
Incentives CHF 90'000.00 CHF 40'000.00
Total CHF 90'000.00 CHF 228'125.00