| What’s not working |
What’s working |
| Separate data efforts that don’t go deep enough or include data from other departments (HR, operations, etc.) |
Integrated data models and platforms that bring cross-departmental stakeholders together |
| Decision-making that is completely consensus driven vs. command/control |
Healthy blend of balancing multiple stakeholders needs with swift data-backed decision-making |
| Thinking of ‘workplace’ in singular terms |
Holistic physical and digital workplace experience that extends beyond the office |
| Basic one size fits all bundles |
Thoughtful details and experiences that vary across a portfolio, tailored to business need |
| Asset-focused mindset |
People-focused mindset |
| 9-5 office experience |
End-to-end workday experiences creating “Moments that matter” |