The global office utilization rate grew to 54% globally, up from 49% in 2024, and utilization targets are up 5% to 79%. Regional improvements include North America (+4%), EMEA (+8%), APAC (+4%) and Latin America (+9%). This highlights the ongoing tension between workplace flexibility and maintaining vibrant office environments, as employers recognize delivering compelling reasons for office attendance is critical.

Badge swipe data remains the predominant utilization tracking method (90%), while reservation systems (49%) and visual observations (41%) are also widely used. Effectively analyzing the data collected through these tracking methods is a key component of a successful space optimization strategy.

“Despite most organizations tracking utilization through various technologies, our research reveals a startling capability gap: Only 7% rate their data collection as excellent,” said Wei Xie, Head of Research and Strategy for Workplace Management at JLL. “A successful real estate strategy starts with an effective data strategy. Organizations with advanced data capabilities gain significant advantages in pattern identification, space allocation and ultimately portfolio optimization.”

Additionally, companies aren’t just talking about utilization – they’re acting, with 55% cutting real estate footprints, 42% implementing return-to-office mandates and 38% completely reimagining their workspaces. The data also reveals that structured office mandates are delivering the strongest results with a remarkable 61% effectiveness rate, proving that clear direction can significantly outperform other utilization strategies.

Space standards continue to change as companies refine workplace strategies. The average space per person for office and administrative space has decreased from 171 to 165 rentable square feet year-over-year, though still above the target of 132 rentable square feet. Sit-to-stand desks continue becoming standard, with 77% of organizations providing them in new buildouts, up from 67% last year.

Workplace designs also are evolving, and the report shows a year-over-year increase in more substantial workspace changes, including space program modifications (44% from 36%) and major facility renovations (30% from 17%). Organizations are notably expanding both focused work and collaborative spaces, including private phone booths, focus areas and small meeting spaces to meet employee needs for privacy, in addition to concentration, and collaboration areas to support team interactions. Companies also are increasing health and cultural spaces like mother’s rooms, prayer and meditation spaces and wellness areas.

“Organizations are increasingly sophisticated in their approach to space planning, with 78% using occupancy planning services to maintain their space data,” said Matt Quadro, Senior Director, Occupancy Planning and Management at JLL. “The workplace is transforming into an experience-centered environment that prioritizes collaboration and employee wellbeing while optimizing real estate investments, with the most successful organizations balancing portfolio optimization with human-centric design to create magnetic workplaces that attract employees through experience-rich environments while delivering strategic value.”

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