JLL Strengthens Bali International Hospital Operations through Building Management Services

JAKARTA, 15 July 2025 – JLL (Jones Lang LaSalle) has been appointed as the building operations management partner by Bali International Hospital (BIH), an international standard hospital that is part of PT Pertamina Bina Medika IHC.This collaboration supports the operations of BIH, which is located in the Sanur Health Special Economic Zone in Bali. The strategic facility was officially inaugurated by President Prabowo Subianto on June 25, 2025.

As part of the commitment to providing world-class healthcare services, JLL deploys a team of experts from JLL Global Healthcare Practice. This team is tasked with ensuring that all aspects of building operations, including key infrastructure and facility systems, are managed professionally in accordance with international standards. JLL's scope of responsibility covers daily property operations management, building systems and equipment maintenance, and environmental impact monitoring.

Naomi Patadungan, Head of Property & Asset Management, JLL Indonesia, said: “Hospitals are dynamic and strategic environments where professional property management is essential to ensure smooth operations and an efficient and hygienic working environment for medical professionals. JLL implements special health protocols that are in line with world-class care standards, which is BIH's commitment.”

This initiative is part of a strategic collaboration between the public and private sectors to strengthen Indonesia's position as a leading medical tourism destination in the region. Bali International Hospital was born from the synergy of various parties who share a vision of promoting innovation, creating value, and accelerating the transformation of national health services.

“Bali International Hospital is not just a healthcare facility development project, but part of a long-term investment in strategic infrastructure development to support the future of healthcare services in Indonesia,” said Dr. Dewi F. Fitriana, MPH, President Director of PT Pertamedika Bali Hospital. “We chose JLL as our partner because they have a comprehensive understanding of operational management and safety standards for international-standard hospital buildings.”

Bali International Hospital is equipped with advanced medical technology, such as a 3.0 Tesla MRI for high-resolution imaging of the brain, bones, and tumors, digital mammograms for early detection of breast cancer, and 3D brachytherapy for accurate internal radiation therapy with minimal side effects. BIH also utilizes modern LINAC radiation therapy equipment, enabling precise delivery of high doses in a short time, even for moving tumors. Supported by internationally standardized laboratory services, BIH ensures fast, accurate, and reliable diagnostic results, reinforcing its position as a world-class hospital in Indonesia.

With the support of various parties, JLL is committed to ensuring that all facilities at Bali International Hospital operate optimally every day. This effort aims to create a healthcare environment that not only meets global standards but also provides a safe, comfortable, and meaningful experience for patients and medical staff.

Bali International Hospital (BIH) is an international standard hospital located in the Sanur Health Special Economic Zone (KEK) in Bali, and was inaugurated by the President of the Republic of Indonesia on June 25, 2025. Spanning an area of 67,465 square meters with a capacity of 255 beds, BIH offers specialized services through five main centers of expertise: Cardiology, Oncology, Neurology, Gastroenterology and Hepatology, and Orthopedics (CONGO). All these services are supported by strategic partnerships with global healthcare institutions such as SingHealth (Singapore), Icon Cancer Centre (Australia), Sapporo Cardiovascular Clinic (Japan), and Innoquest (Singapore), and are equipped with the latest diagnostic and therapeutic technologies.

With a vision to revolutionize healthcare services in Indonesia, BIH is committed to setting new standards in medical excellence and patient care that have a tangible impact on society, support national progress, and attract patients from various countries. This commitment is realized through four main pillars:
 

• Medical Excellence, delivering the best healthcare services through cutting-edge technology and a team of professionally trained medical staff;
• Trusted Partner, building close and empathetic relationships with patients and their families;
• Patient Experience, providing a care experience that values the needs and comfort of each individual; and
• Comfort, creating a calm environment that supports the healing process as a whole.