Ethics everywhere
At JLL, we're driven by three core values - teamwork, ethics, and excellence. Our "Ethics Everywhere" initiative isn't just a programme, it's a philosophy that empowers every employee to be a guardian of our ethical standards. This approach fosters a culture where trust, fairness, and accountability aren't just buzzwords, but the foundation of our daily operations. We firmly believe that our organisation's integrity is a direct reflection of our people's character. By embracing these principles, we're not only enhancing our business practices, but also creating a positive ripple effect that touches our clients, colleagues, and communities, paving the way for collective success and growth.
Living by our code of ethics
Our Code of Ethics is the cornerstone of our ethics programme and provides the foundation for the way we do business. It is central to our purpose, draws on our values and provides a framework to guide our behavior. It helps us make the right decisions and do things the right way.
We choose supply partners who have the same commitment to ethics as JLL. All third parties working with JLL must adhere to the JLL Vendor Code of Conduct.
We encourage a safe “speak up” culture
We encourage a safe “speak up” culture where our people feel empowered to ask questions and raise concerns without fear of negative treatment or retaliation. JLL has implemented a reporting helpline and online platform, managed by an independent third party, which supports anonymous reporting and confidential case management. There are also other internal and external channels available to make a report.
“Our dedication to ethics and compliance doesn't just build trust in JLL, it also draws the brightest people to join us and inspires our top clients and partners to work with us. As one of JLL’s three core values, ethics is a vital part of our culture and is at the heart of all we do.”
- Claire Handley, Chief Ethics and Compliance Officer
We are recognised as one of the World’s most ethical companies
We are proud to have been recognised as one of the World’s Most Ethical Companies every year since 2008 by the Ethisphere Institute. This recognition is exclusively granted to organisations that can demonstrate the existence of a superior employee and leadership culture that promotes ethical business practices.