Insight

Cityscape Experience Catalysts

Insights from the JLL Global Consumer Experience Survey exploring the experience factors that drive urban excellence in real estate.

Land

Business and professional services

Authors

Ruth Hynes

Director Research & Strategy, EMEA JLL Research

Hannah Dwyer

Head of EMEA Work Dynamics Research & Strategy JLL Work Dynamics

Lee Daniels

Head of Growth & Innovation, Work Dynamics Global

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Top factors rated by importance	Top factors related to good quality of life
1. Safety & Security	1. Strong sense of place/identity
2. Place to settle down for a long time	2. Place to settle down for a long time
3. Housing affordability	3. Wide selection of amenities
4. Environmental quality	4. Entertainment & leisure
5. Social services access	5. Safety & security
6. Ability to get around on foot	6. Facilities for the community
7. Green space access	7. Social services access
8. Wide selection of amenities	8. Environmental quality
9. Public transport options	9. Green space access
10. Entertainment & leisure opportunities	10. Cycle infrastructure
11. Strong sense of place/identity	11. Proximity to work opportunity
12. Proximity to work opportunity	12. Public transport options
13. Facilities for the community	13. Ability to get around on foot
14. Cycle infrastructure	14. Housing affordability

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