The path to a sustainable future

JLL was commissioned by a publicly listed German commercial real estate company focused on office and retail properties to assist in advising and compiling their 2021/22 sustainability report. The starting point was to create an annual update of sustainability reporting to ensure ongoing transparency on ESG topics (Environmental, Social, Governance) for all company stakeholders. These stakeholders include investors, clients, employees, and other interest groups.

The task was to create a comprehensive sustainability report in accordance with the guidelines of the Global Reporting Initiative (GRI) and the European Public Real Estate Association (EPRA). The goal was to transparently and convincingly showcase the client's achievements and progress regarding sustainability and ESG topics.

JLL supported the company's own reporting team in structuring the report, identifying relevant metrics and data, analyzing the company's ESG performance, and creating a comprehensive, engaging report format. Particular attention was paid to adherence to the GRI and EPRA guidelines to ensure comprehensive and informative reporting.

In close collaboration with the client's team, JLL succeeded in developing a sustainability report that effectively meets the goals of transparency and communication. The report provides a detailed overview of the company's sustainability strategy, actions, and results, contributing to the understanding and appreciation of the company's sustainability achievements.

The following services are provided by JLL within the framework of ESG consulting, GRI, and EPRA reporting for the customer:

• Reconciliation with the previous year's report and identification of new data and information situation according to GRI standard: JLL reviewed the previous year's report and ensured the updating and adaptation of data and information according to the guidelines of the Global Reporting Initiative (GRI).
• Updating the corporate and portfolio strategy: The company's corporate and portfolio strategy was updated by JLL to integrate the current sustainability goals and measures.
• Preparation and cross-check of the CO2 balance and coordination with the customer's service providers: JLL supported the preparation and review of the customer's CO2 balance and coordinated collaboration with external service providers.
• Updating emission factors and consulting on compensation projects: JLL advised on the updating of emission factors and provided recommendations for potential compensation projects to support sustainability goals.
• Consultation and creation of a stakeholder survey: JLL developed a concept for a stakeholder survey, defined content and organisation, conducted meetings with the customer's extended team, presented the results, and provided implementation recommendations.
• Validation of existing and addition of relevant topics: JLL reviewed and validated already existing key topics in the sustainability report and added new topics and aspects.
• Content concept for GRI and EPRA report: JLL developed a detailed content concept for the GRI and EPRA report to ensure comprehensive and meaningful reporting.
• Text creation and graphic implementation: JLL supported the creation of texts for the sustainability report and ensured an appealing graphic implementation.
• Project management: JLL took over project management, created timelines for all project participants, and obtained quotes from external service providers (graphics, proofreading). In addition, regular coordination meetings were held with the company to discuss progress.

Through this comprehensive service description JLL supported the customer in creating a high-quality and meaningful sustainability report according to the requirements of GRI and EPRA.