With several global organisations looking to expand and export some of their support functions to Egypt, the country’s outsourcing market has witnessed substantial growth across a multitude of sectors including call centres, HR, finance, and accounting. Raya and Teleperformance are among the largest BPO operators in Egypt while key players in the call centre services, including Webhelp, Sutherland, and Concentrix, have recognised its potential and established a presence in the country. The outsourcing industry is expected to experience significant expansion in the coming years in both job creation (increasing by over 300% between 2022 and 2026 in the BPO sector alone) and contributions to the country's GDP, as ITIDA projects the BPO industry will contribute between 1.2 and 1.4% of the country’s total GDP by 2026.