Skip to main content

The advent of hybrid work has prompted organizations to embrace the flexibility of remote and in-office work.

But companies are struggling with the best way to design space that meets the needs of hybrid employees that utilize the office for varying purposes.

Enter artificial intelligence, which is emerging as a powerful tool in redefining workplace design.

Researchers at JLL recently explored how AI will reshape commercial real estate, emphasizing its potential for experience-driven design and highly customizable environmental settings. AI can enhance collaboration, productivity, and well-being by analyzing data on employee movement and interaction. By utilizing this information, it can suggest designs that promote efficient layouts, ultimately leading to increased employee satisfaction and reduced costs.

“With the rise of hybrid work models, companies want to know how their future office spaces will be used,” says JLL’s Jaymie Gelino, chief operating officer at JLL’s Project and Development Services (PDS). “JLL has decades of real-estate date, AI provides us with valuable data insights, and we can use our own AI tools to programs to lean into designing spaces that meet workforce needs, and promote a healthy work environment that achieves sustainability goals through smart design.

Walking in the evening on a street with spacious conference room with lights, black chairs and wooden floor.

AI also enhances the employee experience and well-being. Advanced visualization tools, such as AI-generated 3D visual walkthroughs, transcend traditional layouts and enable remote team members to experience proposed office designs as if they were physically present, fostering greater engagement and a stronger sense of belonging.

Looking ahead, Gelino envisions AI playing a significant role in creating hybrid workspaces that accommodate both in-person and virtual collaboration.

“Analyzing data on workforce habits and preferences, AI lays out spaces that incorporate necessary technology and meeting rooms for effective collaboration, aligning shared spaces with desired company culture and enhancing employee collaboration,” she says.