JLL builds out new global People Experience practice with senior EMEA hire

LONDON, 13 October 2022 – JLL has appointed Emma Hendry as People Experience Lead (EMEA) for its growing Global People Experience consultancy practice.

In her newly created role, Emma will support clients on all aspects of their workforce experience; providing knowledge and advice on the application and optimisation of human-centred design and workplace technologies, as well as how to make organisations healthier and more inclusive.

“We’re thrilled to have Emma onboard,” said Lee Daniels, Managing Director of JLL’s new Global People Experience consultancy practice. “Alongside many years of award-winning experience, she brings a holistic approach; focusing on innovation and optimisation to transform how things ‘should be done’ for better people-centric outcomes.”

Aligned to meet the evolving needs of JLL’s global clients, the People Experience practice supports corporate clients across all areas of organisational design, including human centred design and experience strategies, health and well-being, DE&I and workflow process and optimisation.

Daniels continued: “Emma has an impressive track record, leading and developing innovative solutions in the built environment and PropTech products, as well as multi-party collaborations.

“She is also a passionate and proactive advocate for increasing diversity of talent in our sector and we look forward to expanding our EMEA footprint under her leadership.”

Emma has nearly 20 years’ international experience within the Corporate Real Estate and Technology sector, having acted as an advisor to many large blue-chip organisations as well as scaling and coaching innovative start-ups to the market.

She is a regular contributor to academia and an internationally recognised speaker. She holds several board positions, including In2Science and Top100 Women and is passionate about Diversity, Equity, and Inclusion. She also is an Ambassador for the Children’s Cancer Institute.

Emma Hendry, added: “This is an exciting time to join JLL as they look to revolutionise their People Experience offer and drive alignment with global client needs.”