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Strategic leasing for the information age

Finding the perfect location has evolved far beyond square footage calculations and rental rates. Modern leasing strategies now incorporate data analysis to align space decisions with broader business objectives. When companies tap AI-enhanced leasing services, they gain access to insights that weren't previously possible.

For example, a growing technology company might use predictive analytics to identify emerging innovation hubs before real estate prices surge. The system could analyze talent flows, university research output and startup activity to spot the next hot market. Meanwhile, the AI platform might simultaneously evaluate which existing buildings in these areas already have the digital infrastructure necessary for their operations.

For property owners, these same tools transform how they position and market their buildings. Instead of generic space descriptions, they can highlight specific characteristics that match the detailed needs of potential tenants. This data-informed approach creates better matches between businesses and spaces, reducing vacancy periods and creating more productive tenant relationships.

Strategy and design that responds to reality

The workplace design process has been fundamentally transformed by access to concrete data about how spaces function. Rather than creating environments based on theories or assumptions, design teams now leverage usage patterns, occupancy data and employee feedback to create spaces that genuinely support work activities.

By collecting and analyzing vast amounts of data, AI provides companies with insights into how people are using an office, from traffic flows to employee preferences. Technologies like sensors, beacons and other smart building systems arm companies with empirical evidence that allows for data-driven decisions.

A financial services firm might discover that their formal meeting rooms sit empty while informal collaboration areas remain consistently overcrowded. This insight could drive a redesign that better matches their actual collaboration patterns. Healthcare organizations might use movement tracking to improve clinical spaces, reducing unnecessary steps for care providers and enhancing patient experiences.

Design solutions now extend beyond the physical environment to include digital elements that improve how people interact with spaces. Wayfinding applications help employees navigate complex buildings. Desk reservation systems ensure people can find appropriate workspaces when visiting unfamiliar offices. These digital layers create experiences that feel intuitive and personalized despite operating in large, shared environments.

Moving beyond isolated solutions

The most significant advantage comes when organizations take an integrated approach that connects leasing decisions, operational strategies and workplace design into a cohesive real estate strategy. This holistic perspective allows companies to address complex business challenges that span traditional service boundaries.

A retail organization expanding into new markets might use location analytics to identify promising storefronts and design technologies to create consistent customer experiences. A healthcare provider could analyze patient demographics to determine the best clinic locations, design spaces that enhance the patient journey and put in place management systems that ensure consistent quality across facilities.

This integration requires moving beyond AI experiments to developing comprehensive strategies. As Ram Srinivasan, Managing Director of Consulting for JLL, notes, "Many companies have begun piloting and training AI without a comprehensive strategy or roadmap within CRE functions. The failure to take a systematic approach is likely to lead to failure and disillusionment."