Skip to main content
Online retail: bearing the brunt of rising costs
Physical retail: consumer relevance and lower costs boost recovery
Looking for more insights? Never miss an update.
Company Return via post Return in-store Comments
Inditex Varies, often €1.95 No fee +30 countries
H&M Varies, no fee to $5.99 No fee Varies by country
Next Varies, £2.50 to €6.00 No fee Varies by country
Uniqlo Varies, €2.50 to $7.00 No fee Varies by country
MediaMarkt Typically, no fee No fee All markets it trades in
Primark n.a. No fee No postal exchange
IKEA Varies, often €4.99 No fee Varies by country
Company Return via post Return in-store Comments
ASOS No fee n.a. All markets it trades in
Zalando No fee n.a. All markets it trades in
OTTO No fee n.a. Exceptions apply
Coolblue No fee No fee Also has stores
AO World £24.99 to £49.99 n.a. UK only, varies by size
Emma No fee n.a. All markets it trades in
Amazon Varies n.a. Varies by country