Insights by Sanjeet Jha, Senior Advisor, Healthcare Consulting – MENA at JLL
The impact of digital transformation consulting in healthcare
Enhancing growth strategy through digital innovation
The COVID-19 pandemic gave rise to various trends in the healthcare sector, most notably patients’ preference for convenience and accessibility of doctors. As a result, health systems quickly adapted to digital business transformation strategies to improve consumer adequacy while altering their business trends, corporate culture, and technological practices.
A look at what’s driving digital innovation in healthcare:
Telemedicine and virtual doctor visits
Telemedicine solutions give customers on-demand access to medical professionals. It allows people to connect with medical specialists online, from finding a doctor and booking appointments to virtual consultations via voice or video chat.
IoT
IoT-enabled gadgets provide remote monitoring, enhancing patient satisfaction by allowing doctors to track patient health in real time through wearables and home monitoring devices. This enables more personalized interactions.
Emerging trends
In the future, wearable healthcare devices will continue to make the healthcare experience seamless, with new features hitting the market, such as voice-based assistants, biosensors, and more. Healthcare AR and VR technologies will improve surgical efficiency, and on-demand care will become a big trend, ensuring the availability of virtual doctors 24/7. Besides, blockchain will provide better data security, privacy, and accessibility, enabling health information systems to work seamlessly within and across organizational boundaries.