Global Head of Insight and REMS Research
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Telehealth use remains steady
Telehealth remains steady in usage but has not increased significantly from 2023 to 2025 with 43% of respondents having a telehealth visit in the last year.
The percentage of respondents that had ever had a telehealth visit increased gradually from our 2022 and 2023 surveys, with almost 70% of respondents having a telehealth visit today (vs. 60% in 2022). Satisfaction with telehealth remains high, with 73% of patients receiving telehealth in the last year saying that they prefer that method of care.
CRE call to action: Identify ways to use technology to get the highest value and most efficient use out of facilities
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Risk and valuation
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50 submarkets
Location
London, Paris, Berlin
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Spotlight
Risk and valuation
Size
50 submarkets
Location
London, Paris, Berlin
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With programs and ongoing support, we help our people build a fulfilling career.
Thrive
Enjoy a collaborative culture and benefits to support mental, physical and financial health.
Belong
We believe in a culture where differences are valued and authenticity thrives.
At JLL, we believe in collectively shaping a brighter way – for our clients, ourselves and our fellow employees. And we believe the key to achieving this is in building a team where everyone is empowered to thrive.
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Grow
With programs and ongoing support, we help our people build a fulfilling career.
Thrive
Enjoy a collaborative culture and benefits to support mental, physical and financial health.
Belong
We believe in a culture where differences are valued and authenticity thrives.
At JLL, we believe in collectively shaping a brighter way – for our clients, ourselves and our fellow employees. And we believe the key to achieving this is in building a team where everyone is empowered to thrive.
Accordion Component
PAT is a web-based platform that takes your lease and property data and turns it into clear dashboards and reports. Instead of digging through spreadsheets, you can see your entire real estate portfolio in one place: spot problems, find cost savings and make better decisions about your properties.
PAT Assistant, powered by JLL Falcon, is a first-of-its-kind feature! Built into PAT , it uses agentic AI technology to chat with you about your portfolio and get instant answers to your question.
Companies with multiple office, industrial, retail, healthcare or law firm locations use this tool to simplify and visualize their portfolio data. If you have leases to track, properties to manage or need to make strategic decisions about your real estate, PAT helps you see the big picture and take action.
Yes, JLL's PAT supports regional and global portfolios with a variety of asset types across industries.
PAT integrates with JLL Lease Administration tools and many popular third-party lease management platforms.
Your data stays private. Only you and your JLL team can access the information you upload to PAT. We don't share it with other clients or use it for anything outside of your account.
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A career with JLL offers many benefits
Employee support
We help our people thrive during life’s milestone moments with a focus on their overall well-being, including physical, emotional and financial health, with inclusivity at the core of these offerings.
Unique needs
We offer programs that support diverse needs. We are signatories to the Working with Cancer Pledge, reflecting our commitment to well-being and spaces for open dialogue, care and personalized support when our people need it most.
Global reach
We offer globally connected and locally competitive benefits. Our programs are designed with sustainability and flexibility in mind, enabling us to respond to a rapidly changing world.
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Steven Lewis
Matthew McAuley
Senior Director, Global Property Sectors Research
Ben Breslau
Chief Research Officer
Yuehan Wang
Global Research Director, Real Estate Technology
Daniel Thorpe
Director, Head of EMEA Data Centre Research at JLL
Author Avatar - Avatar
Andrew Batson
Global Head of Data Center Research
Andy Cvengros
Executive Managing Director, Brokerage, AMER
Matt Landek
Division President, Data Centers and Critical Environments, AMER
Rachit Mohan
APAC Lead, Data Centre Colocation Leasing
Madeleine Carey
Senior Director, Transactions Management, EMEA
Author Avatar - Content
Global Head of Data Center Research
Executive Managing Director, Brokerage, AMER
Division President, Data Centers and Critical Environments, AMER
APAC Lead, Data Centre Colocation Leasing
Senior Director, Transactions Management, EMEA