Human-led design puts people at the center of the design process, leading to spaces that meet the practical needs of employees, support their productivity, and foster a deeper connection and sense of affiliation with their work. 

This means nailing the ratio of heads-down space to collaborative areas, along with other types of space like social areas for casual engagement and wellness rooms. Research shows many organizations have a long way to go in this department: According to JLL’s Human Experience surveys, 55% of office workers still believe that their home environment better supports focused work, while 45% believe their home environment is better for their productivity overall. Meanwhile, 22% still complain about the lack of privacy for virtual calls.

It’s clear that considerable challenges still lie ahead for increasing day-to-day office utilization. Whatever the menu of spaces may include, every organization must balance the need to create a supportive and engaging environment with up-front cost considerations as well as return on investment. 

JLL’s Design Trends and Cost Guide provides valuable insights into how companies can make informed decisions without compromising on the quality of the workplace experience. The report projects that design and construction costs will climb by about 2% in some U.S. markets this year. Good news: overall fit-out costs are expected to stabilize. Less-good news: supply chain and construction labor issues remain. 

With detailed cost data for various projects in different markets, organizations can ensure they make the best use of their fit-out budgets. For instance, prioritizing investments in videoconferencing technology and flexible furniture can yield high returns in employee satisfaction, as well as productivity improvements by helping facilitate seamless collaboration between remote and in-office employees.