JLL might update this Privacy Statement from time to time. When we have to do this the revised statement will be posted on this page and where appropriate, by notification on our homepage. You can come back and check this page to review any changes we have made.

Equally, it is important that the personal information we hold about you is accurate, current and relevant. Please keep us informed if your personal information changes during your relationship with us.

Name, address, email, telephone number.

Sources of the category of personal information

• You (directly from consumer).
• Authorized/legal representatives.
• Payment processors and other financial institutions.
• Third parties who assist with fraud prevention, detection and mitigation.
• Consumer reporting agencies and other third parties who verify the information you provide.
• Your mobile devices.

Purposes for collecting the category of personal information

• Determine product/mobile apps and service eligibility and coverage.
• Provide our products/mobile apps and services to you.
• Administer, manage, analyze and improve our products/mobile apps and services.
• Issue invoices and collect payments.
• Fulfill payment obligations.
• Communicate with you regarding our products and services.
• Respond to your requests.
• Procure vendor/supplier products and services, including to manage and satisfy related vendor/supplier contractual obligations.
• Analyze and better understand your needs, preferences and interests.
• Conduct internal business analysis and market research.
• Advertising and product promotion, including to contact you regarding products, services and topics that may be of interest to you.
• Engage in joint marketing initiatives.
• Administer, provide access to, monitor and secure our information technology systems, websites, applications, databases and devices.
• Provide access to, monitor and secure our facilities, equipment and other property.
• Detect security incidents and other fraudulent activity.
• Monitor, investigate and enforce compliance with our policies, product/service terms and conditions and legal and regulatory requirements.
• Comply with legal and regulatory obligations.
• To identify you and your device(s) for any/all purposes identified above, including to monitor your use of and interactions with products/mobile apps and services for such purposes.
• To establish, execute or terminate an app download with you.
• To inform you of updates to and new features of our apps that may be of interest to you.

Third parties with whom we share the category of personal information for a business or commercial purpose

• JLL employees who require it to perform their jobs.
• Other entities of the JLL group that help us deliver our services.
• Authorized/legal representatives.
• Third parties with whom we have joint marketing and similar arrangements.
• Third parties who provide product fulfillment services in connection with our products/mobile apps and services.
• Payment processors, financial institutions and others as needed to complete transactions and for authentication, security and fraud prevention.
• Third parties who deliver our communications, such as the postal service and couriers.
• Other third parties as necessary to complete transactions and provide our products/mobile apps and services
• Third parties who provide marketing and data analytics services, such as social media platforms used to deliver our ads, website/email optimization providers, email marketing vendors and data analytics vendors.
• Third party network advertising partners.
• Third parties who assist with our information technology and security programs.
• Third parties who assist with fraud prevention, detection and mitigation.
• Consumer reporting agencies.
• Our lawyers, auditors and consultants.
• Legal and regulatory bodies and other third parties as required by law.

GPS coordinates or similar information regarding the location of a device.

Sources of the category of personal information

• You (directly from consumer).
• Your computer and mobile devices (automatically) when you visit or interact with our websites.
• Your mobile devices and other internet-connected devices and applications (automatically).

Purposes for collecting the category of personal information

• Determine product/mobile apps and service eligibility and coverage.
• Detect security incidents and other fraudulent activity.
• Monitor, investigate and enforce compliance with our policies, product/service terms and conditions and legal and regulatory requirements.
• To identify you and your device(s) for any/all purposes identified above, including to monitor your use of and interactions with products/mobile apps and services for such purposes.

Third parties with whom we share the category of personal information for a business or commercial purpose

• JLL employees who require it to perform their jobs.
• Other entities of the JLL group that help us deliver our services.
• Authorized/legal representatives.
• Third parties who provide product fulfillment services in connection with our products/mobile apps and services.
• Other third parties as necessary to complete transactions and provide our products/mobile apps and services.
• Third parties who assist with our information technology and security programs.
• Third parties who assist with fraud prevention, detection and mitigation.
• Our lawyers, auditors and consultants.
• Legal and regulatory bodies and other third parties as required by law.

An individual’s professional information, for example business title, position, organization, chain of command, etc.

Sources of the category of personal information

• You (directly from consumer).
• Public records.
• Authorized/legal representatives.
• Consumer reporting agencies and other third parties who verify the information you provide.

Purposes for collecting the category of personal information

• Determine product/mobile app and service eligibility and coverage.
• Provide our products/mobile apps and services to you.
• Analyze and better understand your needs, preferences and interests.
• Conduct internal business analysis and market research.
• Advertising and product promotion, including to contact you regarding products, services and topics that may be of interest to you.
• Engage in joint marketing initiatives.
• Comply with legal and regulatory obligations.

Third parties with whom we share the category of personal information for a business or commercial purpose

• JLL employees who require it to perform their jobs.
• Other entities of the JLL group that help us deliver our services.
• Authorized/legal representatives.
• Third parties who provide product fulfilment services in connection with our products/mobile apps and services.
• Third parties who deliver our communications, such as the postal service and couriers.
• Other third parties as necessary to complete transactions and provide our products/mobile apps and services.
• Third parties who provide marketing and data analytics services, such as social media platforms used to deliver our ads, website/email optimization providers, email marketing vendors and data analytics vendors.
• Third parties who assist with our information technology and security programs.
• Third parties who assist with fraud prevention, detection and mitigation.
• Consumer reporting agencies.
• Our lawyers, auditors and consultants.
• Legal and regulatory bodies and other third parties as required by law.

An individual’s written signature, such as a signature on a contract or lease document

Sources of the category of personal information

• You (directly from consumer).
• Authorized/legal representatives.
• Payment processors and other financial institutions.
• Third parties who assist with fraud prevention, detection and mitigation.
• Consumer reporting agencies and other third parties who verify the information you provide.

Purposes for collecting the category of personal information

• Issue invoices and collect payments.
• Fulfill payment obligations.
• Detect security incidents and other fraudulent activity.
• Monitor, investigate and enforce compliance with our policies, product/service terms and conditions and legal and regulatory requirements.
• Comply with legal and regulatory obligations.
• To identify you for any/all purposes identified above.

Third parties with whom we share the category of personal information for a business or commercial purpose

• JLL employees who require it to perform their jobs.
• Other entities of the JLL group help us deliver our services.
• Authorized/legal representatives.
• Third parties who provide product fulfillment services in connection with our products/mobile apps and services.
• Payment processors, financial institutions and others as needed to complete transactions and for authentication, security and fraud prevention.
• Other third parties as necessary to complete transactions and provide our products/mobile apps and services.
• Third parties who assist with fraud prevention, detection and mitigation.
• Consumer reporting agencies.
• Our lawyers, auditors and consultants.
• Legal and regulatory bodies and other third parties as required by law.

We commit to maintaining appropriate security measures to protect personal information wherever it is located and whether it is in electronic or manual form. To do this we may use a variety of mechanisms depending on where the information is stored and the relationship between JLL and any recipient organizations.

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information.