About
Cheryl Carron is Chief Operating Officer of Work Dynamics Americas and President of JLL’s Healthcare Division.
As the Americas COO, Cheryl works in partnership with the CEO to define regional operational and business strategy, manage governance, drive overall operational excellence and performance, evolve talent in alignment with business needs and promote growth and productivity in partnership with our Americas Board. In this role, she also has direct oversight for the growth of our Latin America and Canada businesses.
As the President of JLL’s Healthcare business, Cheryl is responsible for leading and evolving our products and services to meet the needs of health systems while developing and delivering scalable real estate solutions to improve the customer, patient, and team experience. She leads a team of more than 2,300 whose focus is to improve client outcomes through real estate and technology outsourcing solutions.
Through her 28-year career in Commercial Real Estate and Integrated Facilities Management, Cheryl’s experience encompasses multiple industry sectors and global geographies. She understands how to bring the trends and technological innovations to advance client relationships, creating smarter, more efficient environments while humanizing the workplace – synergizing talent, data, and sustainability to create agile workplaces of the future.
Most recently she was Head of Global Workplace Management for JLL leading Integrated Facilities Management and driving operational delivery excellence for our clients. Prior to joining JLL in May 2021, Cheryl served as President of Integrated Facilities Management, North America, for Sodexo. Her previous experience includes roles as Vice President and Senior Managing Director at CBRE and several global senior leadership positions at Johnson Controls in Global Operations, Sales and General Management. She has also served as a principal consultant for several Fortune 500 corporations and real estate service providers.
Cheryl serves on JLL’s Work Dynamics Americas Board and Executive Committee and previously on the Global Board of Directors for the International Facility Management Association (IFMA). She is the current Chair of the Milwaukee Ballet and a former long-time board member for the United Way of Greater Milwaukee and Waukesha County. Passionate about advancing women in leadership, she also has served as a former Chair and Emeritus member of the Women’s Leadership Council, focused on issues impacting women and girls.
Her industry impact has been recognized with the Milwaukee Business Journal’s Women of Influence Award (2018), and Globe Street’s Women of Influence: Corporate Real Estate Executive Award (2023).
Cheryl holds a Master of Corporate Real Estate degree from CoreNet, has completed Executive Management courses at the University of Chicago Booth School of Management, and holds a BA in Corporate Communications and Business Administration from Dominican University in River Forest, IL.
