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Redefining FM

​Redefining the Executive View of Facility Management

Joint paper with the International Facilities Management Association (IFMA)

​Today’s businesses seek strategic partners. How can facility managers transform the FM function from cost center to value creator? 

Our latest paper, written in conjunction with IFMA, explores this topic in great detail. Get your copy today.

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Research suggests that executives often perceive FM as a support function, with minimal strategic value. As a result, facility managers have been isolated from the C-suite, with few opportunities to align with the core business strategy.

However, key shifts in the business environment have created tremendous opportunities for facility managers to advance their strategic value with business leaders.

Fueled by a demand for increasingly employee-centric workplaces and rapid technological advances, facility managers are more equipped than ever to partner with business leaders to impact productivity and, ultimately, profitability.

To adopt a more strategic role, however, facility managers must drive changes in how they work, across processes, people and strategy. The first step in the process is establishing a foundation of operational excellence. Once this groundwork is established, facility managers have a wide range of tools at their disposal to partner more effectively with the business—ranging from outsourcing the FM function to implementing cutting-edge technology solutions to mastering soft skills.

See a brief overview of this approach in the presentation below.